We are a long established (1995) retail business with 'proper' bricks and mortar High Street stores in addition to our online presence of 'Scificollector' which has been operating since 1998. We specialise in all things TV and Movie related. Over the years we have maintained a very strong relationship with all things Doctor Who and as the official BBC licencee manufactured the Doctor Who diecasts for the new series and also the action figures for Torchwood and the Adventures of Merlin TV Shows.
From 2006 we ran the shop for the Official Doctor Who Cardiff Exhibition from until 2011, and thereafter became a supplier to the BBC's own Exhibition. We also arranged numerous signings with Tom Baker and other leading Doctor Who and Red Dwarf cast members when at the helm of the Collectors Centre on London's Strand and at Comic Con and numerous other similar events.
We are independently owned and aim to give you an assured professional shopping experience.
Paypal is our preferred payment method for simple, quick and safe transactions.
We can accept other methods of payment however; please just ask.
Postage is FREE for all mainland UK destinations on the majority of our items. We aim to get your orders to you just as soon as possible, generally within 2-3 working days.
Our FREE service does not mean cheap and slow!
Although Royal Mail is noted as the service offered and mostly used, we also use couriers such as DPD, Amazon, DHL, to handle our FREE deliveries.
For a subsidised additional fee, most orders can be sent via UPS or similar expedited service.
Many items are available to be sent to the EU and Worldwide either as part of the Ebay Global Shipping Program or directly by ourselves.
If you can't see shipping available for your destination, wish us to combine orders or have any other delivery questions; please do not hesitate to get in touch.
We offer a 'no quibble' guarantee on all your purchases within 30 days provided goods are returned in an unused and 'as received' condition.
We highly recommend using the Ebay Managed Returns process where possible which can be accessed via the options on the order when viewed in your Purchase History.
Our returns address:
Scificollector Character Kingdom,
10 Maxted Park, Maxted Road,
Hemel Hempstead, Herts HP2 7EP
For faulty/damaged or incorrect goods, please contact us by Ebay message
or phone on 01442 259 612 and we will advise of the appropriate action.
We're here to help so if you have any questions, please get in touch.
Feel free to contact us by Ebay message at anytime
or by phone during office hours on 01442 259 612 and we'll happily assist.